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Privacy Policy

Last Updated: 26 March 2025

SouthAir Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us, booking services, or subscribing to updates.

  • Technical & Usage Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services

  • Process bookings, inquiries, and customer support requests

  • Send important updates, promotions, or service-related communications (if opted in)

  • Analyse website performance and enhance user experience

3. Sharing Your Information

We do not sell or trade your personal data. We may share information with:

  • Service Providers: Trusted third-party partners who assist in website hosting, analytics, and customer service

  • Legal & Compliance Purposes: When required by law or to protect our rights and security

4. Data Security

We implement appropriate security measures to protect your information from unauthorised access, alteration, or disclosure. However, no online transmission is entirely secure, and we recommend taking precautions when sharing personal data.

5. Your Rights and Choices

You have the right to:

  • Request access, correction, or deletion of your personal data

  • Opt out of marketing communications at any time

  • Manage cookies through your browser settings

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

7. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated date.

8. Contact Details

For questions about this Privacy Policy or how we handle your data, please contact us at admin@southair.co.nz.

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